For any enquiries about online sales, the shop website, deliveries and returns, please contact us at firstname.lastname@example.org. Please note the team operates during standard hours Monday - Friday, 9am - 5pm.
You can also call the team during business hours through the switchboard on +44 (0)20 7589 3203.
Our customer service team can answer questions submitted to @RoyalAlbertHall during their usual opening hours.
Please consult our returns information page before returning any products to us.
Royal Albert Hall
Shop at the Hall
Our gift shop is located at Door 12, next to the Box Office, where you can purchase a selection of Royal Albert Hall products and souvenirs. Our opening hours are typically 9am - 9pm daily.
For any questions related to event merchandise at the Hall, you can contact the merchandise team at email@example.com.
All proceeds from the sale of these products support our charitable activities (Registered Charity No. 254543)
For all other enquiries
For any other enquiries, please click here.